Job Information
HCA Healthcare Dir IT in Orem, Utah
Description
This position is incentive eligible.
Introduction
Do you want to join an organization that invests in you as a(an) Dir IT? At Timpanogos Regional Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
Timpanogos Regional Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Dir IT like you to be a part of our team.
Job Summary and Qualifications
The Director of IT&S oversees and manages effective operation of the information technology in the facility and ensures strategic and operational alignment with facility business objectives and facility, division, and HCA enterprise IT&S goals and objectives
Duties Include But Are Not Limited To: IT Operations Management: Overall IT Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management
Develops Facility IT&S capital & operating budgets aligned with budget directives
Establishes, communicates, monitors, manages and ensures compliance with Service Level Agreements (SLAs) (e.g., service levels for Remedy incident resolution)
Coordinates the assignment of resources to IT&S projects, operations, & incidents
Aligns & monitors the assignment of resources and related financial allocations to Facility programs
Develops plans for the Facility technical environment with Division technical leaders
Identifies and coordinates resolution of IT issues at the Facility
Coordinates on-site management of Facility hardware & software
Promotes & coordinates the management of compliance issues & projects
Manages information security aspects for the Facility
Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic IT Planning
Develops, coordinates, guides, and executes a Facility IT&S plan that aligns IT with Facility business strategy and with Enterprise and Division business & IT strategy
Assists in development of Division and Corporate 3-yr IT strategic plans
Relationship Management & Communication: Facility Leadership, Facility Department Directors & Managers, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups
Builds positive relationships with Facility leadership team, Facility department directors & managers, and other Division leaders as dictated by the business organizational structure
Represents IT&S on appropriate business committees
Owns the facilitation of multi-way communication with key constituents on IT&S matters
Communicates successes, challenges, opportunities, trends, and lessons regarding the Facility to Division CIO
Cascades all information to direct reports & Facility-based IT&S staff through face-to-face meetings and other communication mechanisms
Promotes sharing of information through documentation and distribution of best demonstrated practices
Project Portfolio & Project Implementation Management: Managing the Portfolio of Work, Managing Individual Projects
Plans & manages select Enterprise, Division, or Facility projects for the Facility (including communications) as project leader
Manages, monitors & executes the Facility’s portfolio of projects
Coordinates and supports IT aspects of facility projects (e.g., construction, opening satellite clinic, remodel nursing unit)
Process Engineering: Improvement of Workflow through Technology, Utilization of Technology
Understands the implications of technology solutions to Facility workflow & operations & communicates to key stakeholders
Identifies process improvement opportunities & challenges and communicates them to appropriate Division IT leaders for planning & action
Participates in Enterprise, Division, &Facility process improvement initiatives
Governance: Support of Decision-Making Processes
Educates key constituencies regarding IT governance processes & practices
Communicates & supports IT governance processes & practices
Staff Development: Staffing and Recruiting, Career Development, Mentoring and Coaching, Succession Planning, Performance Management
Supports mentoring and coaching (based on KRAs and Performance HCA) in conjunction with direct supervisor
Helps ensure accountability of IT&S Staff working in the Facility
Recruits, manages, leads, develops & retains IT&S staff in Facility, in alignment with Division organization structure & practices
Adheres to the Code of Conduct and Mission and Value Statements
Assists with other duties as assigned
Knowledge, Skills, and Abilities
Strong understanding of IT&S operations including service desk, desktop and server support, networking, network security, computer operations, and customer service principles
A clear understanding of computer systems and corresponding support requirements
Possesses strong written, verbal, and presentation skills
Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment
Strong understanding of HCA systems and procedures
Strong analytical skills in budgeting, planning and policy maintenance and development
Education College graduate required
Experience: At least five years experience in an IT environment with direct supervision or team leadership required
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Dir IT opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.