Job Information
HCA Healthcare RN Coordinator in Madison, Tennessee
Description
Introduction
Do you want to join an organization that invests in you as an RN Coordinator? At TriStar Skyline Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
TriStar Skyline Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated RN Coordinator like you to be a part of our team.
Job Summary and Qualifications
The RN Patient Placement Coordinator uses acquired nursing knowledge and experience to facilitate the transfer and acceptance of patients for all facilities within the markets served. The position collects clinical information relative to a transfer request, and then facilitates the transfer by matching the patient’s clinical needs to the facility with bed capacity and service capability and appropriate bed placement within the facility in accordance with the current Transfer Center processes. The RN Patient Placement Coordinator demonstrates initiative and problem solving skills while working with multiple and various departments within each hospital to foster relationships with referring facilities, physicians, and hospital staff. The position works closely with the leadership team at each facility to identify, trend, and report barriers to patient throughput. This position will use customer service skills and professional communication standards to positively interact with peers, customers, and supervisors.
Responsibilities
Performs transfer call center functions in a timely, customer centered professional manner with the aid of a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information.
Coordinates transfer of emergent, urgent and elective patients to a final destination facility from all potential referral sources to include but not limited to hospitals, clinics, Nursing Homes, and physician offices via a single call to initiate acceptance and expedite decision making relative to a potential transfer.
Facilitates patient throughput to a final destination facility with an ongoing focus on quality and efficiency, providing follow up to all participants of the transfer.
Works well with others and promotes teamwork by demonstration of good team member behaviors. Identifies and assists team members with heavier workloads. Serves an example of appropriate staff behavior when on or off calls.
Patient Placement Coordinators will ensure timely transfer, appropriate bed assignment, and provide accurate patient information to assist with the development of an initial plan of care.
Ensures accurate and concurrent data collection and maintenance in both Meditech and Central Logic systems.
Proficient in running Central Logic, Bed Management and other call and office-oriented systems as needed.
Demonstrates the ability to process patient acuity utilizing critical thinking skills, clinical decision making, and acquired knowledge to assist in assessing situations and facilitate patient flow through the continuum of care.
Demonstrates the ability to triage and prioritize patient information and communicate an accurate clinical presentation of the patient for accepting physicians and nurses.
Serves as a TriStar consultant and mediator for physicians (and their offices), NP’s, PA’s, nurses, and ancillary staff. Communicates professionally with referring facilities and physicians and receiving physicians and facilities regarding all patient transfers, potential bed placements, and assists with coordinating patient movement from one facility to another.
Through effective and professional communication, acts as a liaison between physicians, hospital staff, patient care areas, and outside agencies.
Tracks and trends barriers to patient intake flow; makes recommendations and develops action plans to improve processes and systems.
Participates in daily bed management meetings (possibly virtual) and effectively communicates resources and issues to appropriate area of each facility.
Demonstrates knowledge of regulatory requirements such as EMTALA, HCA Ethics and Compliance policies, and quality initiatives; monitors self-compliance and implements process changes to ensure compliance to such regulations and quality initiatives.
Adheres to established policy and procedure and standards of care; escalates issues through the established Chain of Command in a timely manner.
Attends staff meetings, completes annual educational requirements, and other specified learning activities on time.
Experience and Education Requirements
Graduate of an accredited school of Nursing; BSN - Preferred
Current licensure as a Registered Nurse in the State of Tennessee - Required
Three years of related clinical experience in an acute care setting ( ED or Critical Care Preferred )
Must be able to work on-site at our Central Region Patient Logistics Center in Madison, TN - Required
Skills Required
Demonstrated skills in problem solving, analytical and critical thinking, prioritization, negotiation, conflict resolution, proactive decision making
Ability to establish and maintain collaborative and effective working relationships
Ability to communicate effectively in oral, written, and electronic formats
Ability to manage multiple tasks simultaneously
HCA Healthcare (Corporate) (https://careers.hcahealthcare.com/pages/corporate) , based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our RN Coordinator opening. Qualified candidates will be contacted for interviews.Submit your resume today to join our community of caring!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.