Job Information
HCA Healthcare Manager of Intake in Columbia, Tennessee
Description
Introduction
We are seeking a(an) Manager of Intake with Pinewood Springs to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!
Benefits
Pinewood Springs, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
We are seeking a(an) Manager of Intake for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!
Job Summary and Qualifications
Demonstrates an active concern for all customers (both external and internal) of the hospital by responding to their needs and expectations in a positive and exemplary manner.
Serves as an example for Customer Service and Customer Loyalty principles.
Works with Director of Admissions and Clinical Operations to develop and implement more efficient processes in managing assessment and referral systems.
Demonstrates initiative in providing customer service and resolving problems.
In conjunction with the Director of Admissions and Clinical Operations, supervises Options staff regarding issues of emergency detention, needs assessment, physician relationships, pre-authorization and community referrals.
Supervises transport process between hospitals
Demonstrates an attitude of teamwork and cooperation. Utilizes good communication skills in interacting with colleagues and staff and in resolving conflicts.
Facilitates effective communication and problem solving with staff in other departments. Demonstrates the ability to build consensus and exhibits leadership skills.
Fosters effective communication and a cooperative working relationship with other departments.
Promotes positive relationships and builds morale in the departments.
Integrates organizational and departmental values, mission, and strategic planning.
Continuously assesses and improves the performance of care/services provided by the Departments.
Demonstrates uncompromising ethics and personal integrity by adhering to the highest standards of ethical behavior.
In conjunction with the Director of Admissions and Clinical Operations, coordinates assessment, development, implementation, and evaluation of Departments’ Policies/Procedures and regulatory requirements that will appropriately guide and support the provision of services to be provided. •Assures compliance within departments with JCAHO, CMS and state regulatory standards.
Under the supervision of the Director of Admissions and Clinical Operations, completes performance management plans within required time frame and includes required attachments.
Effectively manages departmental staff issues related to hiring, terminations and disciplinary actions, consulting with Human Resources as necessary.
Provides a positive environment for employee growth, development, and retention; with open communication throughout the system and effective allocation and utilization of human resources.
Assumes responsibility for continually improving critical thinking, professional excellence, and personal well- being.
Makes recommendations for new services and assumes responsibility of growth of all designated areas.
Demonstrates the ability to problem solve at designated level of management.
Demonstrates a working knowledge of Title 33 Mental Health Statutes for Tennessee.
Is an active, participating member of the marketing team.
What qualifications you will need:
Basic Cardiac Life Support must be obtained within 30 days of employment start date
Nonviolent Crisis Intervention must be obtained within 30 days of employment start date
Masters Degree in Psychology, Nursing, Counseling, Social Work or related Behavioral Health field REQUIRED
Licensed Professional in state of TN
Minimum of 5 years in Behavioral Health required
Minimum of 5 years in Utilization Management and or Needs Assessment required
Pinewood Springs is a joint venture mental health and wellness hospital operated by HCA Healthcare’s Tristar Health and Maury Regional Medical Center. The hospital serves the mental health needs of both adolescent and adult patients. A broad range of inpatient and outpatient services are offered to treat individuals with mood, thought, and co–occurring disorders within a supportive and therapeutic environment.
HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.