Job Information
HCA Healthcare Nurse Navigator- Hybrid in Asheville, North Carolina
Description
Introduction
Schedule: This position is hybrid and based out of Asheville, NC.
Do you want to be appreciated daily? Our nurses are celebrated for being on the front line, empathetic for patients. At Work from Home our nurses set us apart from any other healthcare provider. We are seeking a Care Assure Nurse Navigator to join our healthcare family.
Benefits
Mission Health, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
At Mission Health, our nurses play a vital part. We know that every nurse’s path and purpose is unique. Do you want to create your own personal career path in nursing? HCA Healthcare is your career destination! Our scale makes it possible for nurses to create the career path that fits their life – for life – and empowers their passion for patient care. Apply today for our Nurse Navigator opportunity.
Job Summary and Qualifications
Schedule: This position is hybrid and based out of Asheville, NC.
The Nurse Navigator’s primary function is to support patients through complex healthcare environments for the optimization of care and outcomes. The Nurse Navigator facilitates patient follow-up through coaching, information transfer, and communication in order to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. The Nurse Navigator guides patients and families through the healthcare system by assisting with access issues in an effort to expediate timeliness of care and treatment. Navigators achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting to resolve barriers, providing education, and connecting with community resources. The navigator also assumes responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. The navigator is responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division and facility goals (growth, quality, practice guidelines, etc). The navigator identifies opportunities to streamline care practice through evidence-based guidelines and ensures quality, patient-focused care.
What you will do in this role:
You will provide program orientation to patients/families/caregivers. Orientation will include the case manager's role, Rehab philosophy, and continued stay and discharge criteria. Orientation will also include Medicare and insurance benefits, grievance procedures, treatment plan process, and rights and responsibilities.
You will act as the coordinator of patient/family/caregiver education. You will promote the participation of the patient/family/caregiver in team discussions related to plans, goals, and status. This will be conducted through Family Conferences and other interactions.
You will ensure the implementation of the patient's treatment plan that supports the patient's strengths, abilities, needs, and preferences. You will facilitate the involvement of the patient throughout the rehabilitation process.
You will document the findings of the Discharge Planning Evaluation (DPE) and psychosocial assessments. You will communicate the social, financial, or discharge needs and preferences of the patient/family/caregiver.
You will assume accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
What qualifications you will need:
Required Experience: 1-3 years of clinical RN experience
Preferred Experience: 3+ years of experience as a Nurse Navigator and/or patient education in service line
Required Education: Associates Degree in Nursing
Preferred Education: Bachelors Degree in Nursing
Required License: Currently licenses as a registered profession nurse in the state in which he or she practices, in accordance with law and regulation.
Required Certification: BLS
Mission Hospital is located in Asheville, North Carolina. This is Mission Health's flagship hospital, licensed for 815 beds. Healthgrades named Mission Hospital as of one America's 50 Best Hospitals from 2020-2023. Mission Hospital is in the top 1% of hospitals in the nation for providing the highest clinical quality year over year. Leapfrog Hospital Safety Grade recognized Mission Hospital with an "A," nationally recognizing Mission Hospital's achievements in protecting patients and providing safer healthcare. Mission Hospital also earned the prestigious Magnet® Designation in November 2020. This is the highest international honor that distinguishes organizations that meet rigorous nursing excellence standards. We are the regional referral center for tertiary and quaternary care. We are the region's only Level II trauma center. Mission Hospital also includes Mission Children's Hospital. The region's only children's hospital - providing 30 pediatric sub-specialists. We're the busiest surgical hospital west of Raleigh, North Carolina. We are the second-busiest in the state. Mission Hospital provides the only open heart and interventional cardiology in the region. We are the only Cyberknife provider west of Raleigh.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Join a family that cares about every stage in your career! We are interviewing candidates for our Care Assure Nurse Navigator Work From Home opening. Apply today and a member of our Talent Acquisition team will reach out.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.